Privacy Policy

Article 1: Preamble

This privacy policy applies to the https://www.ainoha.fr website and the Ainoha mobile application operated by Ainoha, a company specializing in the development of artificial intelligence solutions for women's well-being and health.

This policy aims to transparently inform users about:

• The nature of the data collected and processed
• The purposes and legal bases of the processing
• User rights
• The Shelf Life

Data controller:
Ainoha - SAS with capital of €5,342
Registered office: 25 rue Beethoven, 38400 Saint-Martin-d'Hères
Grenoble Trade and Companies Register: 940 585 953
Email: contact@ainoha.fr

Data Protection Officer (DPO) :
‍Email: dpo@ainoha.fr

Article 2: General principles

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, Ainoha is committed to respecting the following principles:

• Legality, fairness, and transparency: Data is collected in a legal and fair manner.
• Limitation of purposes: Data is collected for specified and legitimate purposes
• Minimization: Only strictly necessary data is collected
• Accuracy: Data is kept up to date and accurate.
• Storage limitation: Data is kept for a limited period
• Integrity and confidentiality: Data is protected by appropriate technical and organizational measures
• Accountability: Ainoha can demonstrate its compliance

Article 3: Data Collected and Purposes

A. Identification and contact details

Data collected:

• First name and last name
• Email address
• Phone number
• Mailing address
• Date of birth
• IP address

Purposes:

• User account management
• Communication with users
• Performance of services
• Customer support
• Sending commercial information (with consent)

Legal basis:

• Contract execution
• Consent (for marketing communications)
• Legitimate interests (service improvement)

B. Health Data

Health data collected:

• Biological analysis results (biomarkers)
• Information about general well-being
• Data relating to the hormonal cycle
• Information about symptoms
• Data relating to lifestyle habits (diet, exercise, sleep)
• Supplements taken

Specific purposes:

• Biomarker analysis
• AI-powered personalized recommendation generation
• Monitoring the evolution of your well-being
• Improvement of artificial intelligence algorithms
• Research and development (anonymized data)

Legal basis:

• User's explicit consent for the processing of health data
• Performance of the contract for the provision of the requested services

Specific guarantees:

• Health data is processed separately from other data
• Restricted access to authorized personnel only
• Hosting on HDS-certified infrastructure
• Enhanced encryption of sensitive data

C. Technical Data

Data collected:

• Cookies and similar technologies
• Browsing data (pages visited, duration, referrers)
• Connection data (IP address, timestamp)
• Device information (type, operating system, browser)

Purposes:

• Website operation
• Usage statistics
• Improvement of user experience
• Security and fraud prevention

Legal basis:

• Consent (non-essential cookies)
• Legitimate interests (site operation, security)

D. Video scan

Ainoha uses a third-party service for its video vital signs measurement. When the video measurement is conducted via our partner in the mobile application, images of your face will only be processed locally on your device. This ensures that personal biometric data is not stored on your device or transmitted externally, thereby preserving your privacy.

The results from these video measurements may be considered health data under the GDPR. Processing this health data requires your explicit consent. Without your consent, access to certain features of the application may be restricted. You also have the right to withdraw your consent at any time, in accordance with GDPR provisions.

The video measurement feature for vital signs is an informational tool and does not replace professional  healthcare advise.
Always consult a healthcare professional before making any medical decisions.

Article 4: Hosting

A. CURRENT HOSTING

Website:

• Webflow, Inc. (United States)
• Guarantees: Standard Contractual Clauses, Privacy Shield Framework

User and health data:

• Amazon Web Services (AWS) - European regions (Paris, Frankfurt)
• HDS Certification (Health Data Hosting) - Approval number: FR094220
• Location: Data hosted exclusively within the European Union
• Security: Encryption at rest and in transit, controlled access, regular security audits

Article 5: Your rights

Under the Data Protection Regulations, Users have the right to limit the processing of their data, the right to query, access, rectify, erase, and transfer their data.

Users can permanently delete their account at any time from the “My Account” screen in the Ainoha mobile application.

Exercising your rights

Contact:

• Email : dpo@ainoha.fr
• Mail: Ainoha - DPO, 25 Beethoven Street, 38400 Saint-Martin-d'Hères

Supporting documents: Copy of an identity document
‍Response time: 1 month (extendable by 2 months if necessary)

Complaint: You can file a complaint with the French data protection authority (CNIL): www.cnil.fr

Article 6: Contact and complaints

A. General Contact

Ainoha - 25 rue Beethoven, 38400 Saint-Martin-d'Hères
Email : contact@ainoha.fr

B. Data Protection Officer

Email : dpo@ainoha.fr
‍Courrier: Ainoha - DPO, 25 rue Beethoven, 38400 Saint-Martin-d'Hères

C. Supervisory authority

National Commission for Information Technology and Freedoms (CNIL)
‍3Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
Telephone: 01 53 73 22 22
Website: www.cnil.fr

Article 7: Final provisions

A. Applicable Law

This privacy policy is governed by French law and applicable European regulations.

B. Jurisdiction

The French courts have jurisdiction over any dispute relating to the application of this policy.

C. Validity

If any clause of this policy is declared invalid, the other clauses remain in effect.

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